MyFirsToys Cancellation Policy

1. Order Cancellation by Customer:

• Customers can cancel their orders within 24 hours of placing the order without incurring any charges.
• Cancellations made after 24 hours may be subject to a cancellation fee depending on the order status.

2. Order Cancellation by MyFirsToys:

• MyFirsToys reserves the right to cancel orders in case of stock unavailability, payment issues, or invalid delivery details.
• Customers will be notified promptly, and any payment made will be refunded in full.

3. Non-Cancellable Items:

• Orders for customized products or personalized items cannot be canceled once the order is confirmed.

4. Pre-Shipment Cancellation:

• Orders canceled before they are shipped will be fully refunded, excluding any non-refundable charges.

5. Post-Shipment Cancellation:

• If an order is canceled after shipment, the customer will be required to pay return shipping costs, and the refund will be processed only after the product is returned in original condition.

6. Cancellation Refund Timeline:

• Refunds for canceled orders will be processed within 7-10 business days to the original payment method.

7. How to Cancel an Order:

• Customers can request cancellations by contacting MyFirsToys Customer Support via email or phone, providing their order ID and reason for cancellation.

8. Changes in Cancellation Policy:

• MyFirsToys reserves the right to modify the cancellation policy at any time. Updates will be reflected on the official website.